The application is hosted on best datacentres.Data backup done on daily basis on different sesimac zones.HTTPS 256bit SSL secured. We ensures security with advanced encryption, role-based access controls, compliance with industry standards, and continuous monitoring to protect data integrity.

Customization can be considered after gaining a clear understanding of the scope. We tailor our solutions to meet unique business needs, ensuring seamless integration with existing systems for optimized efficiency. 

For subscriptions, online support will be available Monday to Friday from 9:30 AM to 6:30 PM (IST) throughout the subscription period. We offer ongoing support, software updates, and proactive maintenance to ensure system performance, reliability, and minimal downtime.

We will notify all customers about any new feature updates or policy changes. Stay informed via our marketing newsletters, website, LinkedIn, and other social media channels for the latest product innovations, industry insights, and company news.

Sistemas Solutions Incorporated tailored cutting-edge IT Solutions delivered with unparalleled expertise and a client-centric focus

Timelines vary based on complexity but typically range from 4 to 8 weeks for standard implementations to 3-4 months for enterprise-scale projects. 

Yes, the team will conduct two comprehensive training sessions: one for employees and another for admins. Additional training sessions will be chargeable.

Fees depend on the chosen service model, including SaaS subscriptions, support contracts, or custom enhancements, ensuring transparent and flexible pricing.

Support is available for issues such as software glitches, technical issue, and other related matters. Expect assistance, regular updates, system monitoring, and dedicated support teams to ensure continued efficiency and performance.

We have a dedicated support team, and an escalation matrix is in place. If any issue is overlooked, customers can escalate it to higher authorities.